The following policy applies to HIGHFIDELITYTRANSCRIPTTION.COM and all sites maintained by or for the benefit of High Fidelity Transcription LLC, (“Site” or “We”). This Privacy Policy describes how we collect, use, protect and store your information when you use our Site. This policy applies only to our online practices and does not apply to any third parties or external links on the Site.

INFORMATION COLLECTED

HIGHFIDELITYTRANSCRIPTION.COM collects information from you and about you. This may include:

• Contact Information. For example, we may collect your name, mailing address, email address and telephone number, including your mobile phone number.
• Payment Information. For example, we may collect your credit card number and billing address.
• Information You Post. For example, we may collect information you post in a public space on our site. This may include our message boards, surveys, forums, feedback, or other features as they are released from time to time on the Site.
• Social Media Information. We may collect information you post on our social media pages. We may also collect your social media profile information.
• Event Information. For example, we may collect the mailing address associated with your event registry.
• Information You Submit. For example, we may collect information when you contact us through the “Contact Us” feature on the Site.
• Demographic Information. For example, we may collect your age, gender and zip code.
• Device Information. For example, we may collect the type of device you use to access our Site. It may also include your device identification number, Internet Protocol (IP) address or mobile operating system.
• Location Information. For example, we may collect precise location information from your device. For more information about your choices related to location information, see the Choices section below.
• Other Information. If you use our website, we may collect information about the browser you are using. We may log how you used our Site including clicks and search terms. We may also look at what site you came from, or what site you visit when you leave us.

HOW WE COLLECT YOUR INFORMATION

HIGHFIDELITYTRANSCRIPTION.COM collects information in different ways. This may include:

Directly From You. For example, when you:

• Make a purchase on our Site.
• Comment on the site in any of the public spaces such as a message board, forum or other features as they may be released from time to time.
• Create a membership.
• Participate in one of our promotional sweepstakes, contests, surveys or focus groups.
• Submit a request to our Customer Service team.
• Interact with HIGHFIDELITYTRANSCRIPTION.COM social media pages.

Passively. For example, when you:

• Visit and navigate HIGHFIDELITYTRANSCRIPTION.COM on any device.
• Enable location-based features on our Site.
• Click on sponsored links or third-party advertisements.

From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:

• Our business partners including but not limited to online advertising companies, complementary services, and such other companies that may work with HIGHFIDELITYTRANSCRIPTION.COM from time to time.
• Social media platforms, including Facebook, Twitter, YouTube, Pinterest and Instagram.
• Companies that provide information to supplement what we already know about you.

By Combining Information. For example, we may:

• Combine information we collect about you from the different devices you use to access our Site or social media platforms.
• Combine information we get from third parties with information we already have about you.

HOW WE USE YOUR INFORMATION

Examples of how we may use your information include:

• To Provide Our Services. This could include fulfilling your requests for goods or services. It may also include processing purchases or return transactions.
• To Improve Our Services. We may use your information to make our site better. We may also use your information to customize your experience with us.
• To Understand Your Interests. For example, we may use your information to better understand what services interest you.
• To Respond to Your Requests or Questions.This may include responding to your customer feedback.
• To Communicate With You. We may communicate with you about your account or our relationship. We may also contact you about this Privacy Policy or our Site Terms & Conditions
• For Marketing Purposes. We may provide you with information about new products, services and special offers. We may use your information to serve you ads about products and offers or tell you about new features or updates. These might be third-party offers or products or services we think you might find interesting. For more information about your choices related to these communications, see the Choices section below.
• For Security Purposes. This could include protecting our company, our members or customers, and the Site.
• For Legal Compliance. For example, we may use your information to assist law enforcement and respond to regulatory or other legal inquires.
• As Otherwise Permitted By Law or As We May Notify You.

CHOICES REGARDING YOUR INFORMATION

You have certain choices about how we use your information.

Email:

• Use the unsubscribe link on any HIGHFIDELITYTRANSCRIPTION.COM emails at any time
• Email privacy@highfidelitytranscription.com to unsubscribe from all future promotional emails.

Cookies & Similar Technologies:

• Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
• If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
• Certain options you select are browser and device specific.

YOUR CALIFORNIA PRIVACY POLICY

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at privacy@highfidelitytranscription.com or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

Our Commitment to Children’s Privacy

The Site where this Privacy Policy is located are meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 13, and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 13 has provided us with information, please contact us at privacy@highfidelitytranscription.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line by clicking here to view the FTC’s guide to protecting your child’s privacy online.

SECURITY

The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control from unauthorized persons. A user identification and a password are needed to access certain areas of https://highfidelitytranscription.com. It is your responsibility to protect your username and password.

HOW DO WE PROTECT DATA?

We work with partners to use secure server software over a Secure Socket Layer (SSL) line to protect your credit card information. It encrypts all of your personal and credit card information so that this information cannot be read as it travels to our ordering system, and once it is received, it is stored in a location not accessible via the Internet.

STORAGE OF INFORMATION

Information we maintain may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This site is subject to U.S. laws, which may not provide the same level of protections as those in your own country.

LINKS

HIGHFIDELITYTRANSCRIPTION.COM may contain links to other third-party sites that are not governed by this Privacy Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.

HOW TO CONTACT US

Please feel free to contact us by telephone at (952) 236-1869. You may also write to us at the following address:

333 N Washington Ave
#300 PMB 900-019
Minneapolis, MN 55401

If you have any questions, comments or concerns with respect to our privacy practices or this Privacy Policy, please feel free to contact us at privacy@highfidelitytranscription.com.

CHANGES IN POLICY

From time to time, we may change our Privacy Policy. We will notify you of any material changes to our Privacy Policy as required by law. We will also post an updated copy on our Site. Please check our Site periodically for updates. Immediately stop use of the Site if you do not agree with this or subsequent amendments to this Privacy Policy. Continued use of the site after such policy change constitutes acceptance of the policy.

The effective date of this Privacy Policy is February 10, 2017.
Most recently updated February 10, 2017.