Audio and video transcription service, starting at $0.85/min.

High Fidelity, hand-typed transcription.

“Guaranteed On-Time”

“Guaranteed Satisfaction”

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How It Works

High Fidelity transcription services in three simple steps.

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Upload your audio / video files
(or send us a link if it is already online)
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We transcribe your files to text
(100% human-typed transcription)
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Receive transcripts by email
(with turbocharged turn-around times)

Happy Customers

Customer satisfaction is our #1 priority.

fivestars

Michael and his firm, High Fidelity Transcription, were very responsive and easy to work with. They did an excellent job in transcribing my voice recording. I would highly recommend them and I am eager to work with them on future projects. They were very price competitive as well. Job well done!

– Phil Panzarella, VA

High Fidelity Transcription was professional, reliable, reasonably priced, and had a quick turn around time.

– Shelley Crandel, CA

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Satisfaction Guarantee

The best guarantee on the market.

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“If it’s not on-time, it’s free.”

“If you’re not satisfied, it’s free.”

fivestars

Michael did a great job for us. Very professional work. He even spotted some changes that I missed. I would highly recommend him.

– Fonda Williams, CA

Pricing

Straight forward pricing starting at $0.85 per minute.

Relaxed

$0.85 per minute

Standard

$1.05 per minute

Urgent

$1.95 per minute

Custom Quote

Free!

Additional Features

FREE!

Multiple speakers and Accents. These extra features are free at High Fidelity Transcription.

$0.25

/minute

Verbatim Transcription. Verbatim transcription includes filler words such as “um”, “uh”, “so”, and “like”. It also includes stutters, stammers, false starts, and repetitions.  We transcribe your text exactly as it sounds.

$0.25

/minute

Timestamps. Timestamps mark specific intervals on your transcripts. For example if you select timestamps every 5 min your transcript will be marked with a tag [00:05:00], [00:10:00], etc.

$0.25

/minute

Technical Audio. Technical audio includes engineering, legal, medical, and finance related topics. Any audio that requires significant background research for names, titles, locations, and industry specific jargon.

$0.25

/minute

Poor Audio Quality. Audio that contains distortions, distant speakers, high background and/or ambient noise.

Transcription Samples

See exactly what you will be getting

About the Transcript

6 speakers
Standard Transcription
Timestamps (none)

About the Transcript

1 speaker
Standard Transcription
Timestamps (every 1-minute)

About the Transcript

5 speakers
Standard Transcription
Timestamps (on speaker change)

Why Us?

Some good reasons you will love our service.

Customers Come First

We pledge 100% customer satisfaction.  If you are not satisfied for any reason, we will provide you with an immediate refund.

Quick Turnaround

We work weekends! Our 24/7 gives you greater flexibility to manage your workflow, and we offer turnaround times as fast as 24 hours.

98% Accuracy

After the initial professional transcription is done, all files are reviewed by a quality manager to ensure the transcription is exceptionally accurate.

Flexible Timestamps

 Need timestamps every 30 seconds? On every speaker change? No problem.  If you have specific needs, we will work with you to fulfill them.

Easy to Use

 Our simple pricing, combined with our easy upload and checkout process makes your life easier.

Secure

All client files are treated as confidential and are stored on our private, encrypted server. We do not store any credit card information, and we can sign non-disclosure agreements upon request.

About Us

Get to know who will be working on your transcripts.

The Brand

Founded in 2015, we are professional audio transcription service headquartered in Minneapolis, Minnesota, currently serving clients nationwide. We believe that quality, confidentiality, and price are equally important. Michael, the founder, and CEO prides himself in building a superstar team and using his engineering background for implementing systems and procedures that streamline the transcription process, delivering high-quality transcripts, fast and accurately every time.  Here at High Fidelity Transcription, we aim to make transcribing your audio or video recording easy and economical.

Our Team

  • team-mike

    Michael Marsh

    Founder & CEO

  • suley-dolaev

    Suley Dolaev

    Chief Operations

  • stan-paskowski

    Stan Paskowski

    Engineering

Frequently Asked Questions

Q&A, organized into sections.

How much do you charge?

7-10 days turnaround $0.85/min         | maximum 20 audio hours
4-6 days turnaround $0.95/min          | maximum 14 audio hours
2-3 days turnaround $1.05/min          | maximum 8 audio hours
24-hour turnaround $1.95/min           | maximum 2 audio hour

Verbatim/Edited + 0.25/min
Timestamps + 0.25/min
Technical Audio + 0.25/min

How long will it take?

Relaxed:     7-10 day turnaround
Standard:   2-3 day turnaround
Rush:          24-hour turnaround

Do you provide timestamps?

Yes. For an additional $0.25/min we will provide timestamps as requested.  Common intervals are 1, 2, 5 minutes or on every speaker change.

Can you transcribe multiple speakers?

Yes, we will transcribe multi-speaker files. We recommend that you let us know the speaker names if they are not clearly indicated in the audio, or generic labeling will be the default. Such as Speaker1, Speaker2, interviewee, interviewer, respondent, etc.

What are the different types of transcription?

Intelligent

Your text is transcribed and all filler words are removed, such as: hmm, you know, like, etc. We also clean up stutters and stammers, as well as filler words. For example: “It was, like, you know, a pretty boring experience” is changed to read: “It was a pretty boring experience.”

Edited

Your text is transcribed in a way that is ready for publishing. We improve grammar and tenses for easier readability.

Verbatim

We transcribe your text exactly as it sounds, complete with repetitions and speech errors.

How do you keep my information secure?

  • Your files are securely stored and transmitted using 128-bit SSL encryption, the highest level of security available. We also never store credit card information – we simply pass it securely to our bank for safe-keeping.
  • We will never share your files or personal information with anyone outside of High Fidelity Transcription. Files are visible only to the professionals who have signed strict confidentiality agreements. If you’d ever like us to delete your files, just let us know.

What file formats do you accept?

We accept audio and video recordings in MP3, MP4, WMV, AIF, M4A, MOV, AVI, VOB, AMR, WMA, OGG, and WAV. We do not currently accept physical media (tapes, CDs, SD cards, etc.) If you have a file in a format other than those listed here, please Contact Us. We also accept links to streaming video and audio files available on the web.

Can you sign an NDA agreement?

Yes.  If you would like an individualized NDA, we can create that for the specific project and have it signed and sent.

Who will transcribe our audio?

We use only professional transcriptionists to maximize quality. We do not use automated transcription software.

In what format will I receive the transcripts?

All transcripts are delivered as Microsoft Word documents (.docx) or adobe .pdf upon request.

Is there an additional charge for difficult audio?

Currently, we are not charging extra for difficult audio. However, we will notify you if we feel that the transcript quality will be low due to difficult audio quality.

What are the issues that affect audio difficulty?

  • Non-North American accents
  • High ambient/line noise (e.g. AC noise or hum)
  • Noisy background (e.g. if the recording was done in a café)
  • Distant speakers (e.g. if the recorder was kept far away from the speakers, faint voices)
  • Distortions (e.g. clipping, high pitched voices)
  • Disturbances (e.g. typing sounds)
  • Diction (e.g. slurring or rapid speaking)
  • Quality (e.g. low sampling rate)
  • Reverberation (most frequently caused by bad room acoustics)
  • Echo (e.g. while recording Skype calls)
  • Inaudible parts

Examples of Low, Medium, and High Difficulty audio files

Please listen to the short audio samples below corresponding to different difficulty levels. This will help you during the checkout phase when you need to select the level of audio difficulty of your recording.

Audio Difficulty Samples:

How do I avoid recording difficult audio?

Record the audio/video in the best possible quality so that our transcribers can work more quickly. Please check the recording guide for our recommendations.

How much do you charge for captions?

Pricing for captions is $7.00/audio minute for standard turn around time of 2-3 days.

What kinds of captioning do you do?

We produce “pop on” captions for pre-recorded video files. We do not currently offer “roll up” captions. We also do not offer live / real-time captioning.

Common formats include:

  • SubRip (.srt)
  • Scenarist (.scc) 29.97 fps
  • MacCaption (.mcc) 29.97 fps
  • Timed Text (.ttml)
  • Quicktime Timed Text (.qt.txt)
  • Transcript (.txt)
  • WebVTT (.vtt)
  • DFXP (.dfxp)
  • Cheetah .CAP (.cap)
  • Spruce Subtitle File (.stl)
  • Avid DS Subtitle File (.txt)
  • XML (.xml) is interchangeable with Timed Text => please order .ttml
  • Want something else? Email us.

What video file formats can you accept?

We can accept all common digital video formats, such as MOV, AVI, MP4, VOB, and Ogg.

How can we get our videos to you?

  • After checkout, you have the option to upload your files to our Secure Upload Center.
  • Alternatively, you can paste in a link in the ‘order notes’ during checkout to an online video or server such as, Youtube, Vimeo, FTP server, Dropbox, Box, or Google Drive.

How do I get my finished caption files?

We’ll email them to you as soon as they’re ready.

Do your captions meet the FCC , Section 508, and ADA requirements?

Contact Us

We'd love to hear from you.

Minneapolis-Map

Minneapolis:
333 N Washington Ave #300
Minneapolis, MN 55401

Chicago:
625 North Michigan Avenue #1000
Chicago, IL 60611

Telephone:
952.236.1869

Email:
[email protected]

Hours:
Monday to Friday: 8am to 8pm
Saturday: 8am to 6pm

Chicago Map